Colorado Attorney General’s Office unveils top 2014 consumer complaints, inquiries


By Carolyn Tyler

Special to The SUN

The Consumer Protection Section of the Colorado Attorney General’s Office has unveiled its annual list of the top 10 consumer complaints. During the 2014 calendar year, consumers filed 9,568 complaints and inquiries. This represents a 10-percent increase in complaints and inquiries from the 8,654 complaints filed in 2013.

“Year over year, complaint numbers go up, which tells us that Coloradans are better informed about scams and fraud and more proactive in reporting abuse,” said Attorney General Cynthia H. Coffman.

The top 10 types of complaints and inquiries of 2014:

1. Debt collection companies, 1,371.

2. Mortgage lenders, 556.

3. Fraudulent or unwanted/spam email, 713.

4. Utility complaints (cable, telcom and satellite), 431.

5. Fraudulent or unwanted telephone calls, 295.

The full version of this story is available in the print edition and e-edition of the Pagosa Springs SUN. Subscribe today by calling (970)264-2100 or click here.