Bob Ash, popular customer service trainer, will be in Pagosa on Tuesday, May 19, for a day of fun, customer service suggestions for business owners and employees providing tips to make Pagosa businesses the best around.
Before heading off to Durango for a similar day of training, Ash will emphasize the importance of offering not just good, but great customer service. There will be two sessions — one from 9 to 11:30 a.m., the other 1 to 3:30 p.m. We encourage business owners and managers to attend the afternoon seminar to gain some additional pointers.
Ash founded his company, Life Lessons, in 1995 and since then has provided training to more than 1,400 organizations and companies, including IBM, Westinghouse, The Gap, the Chicago Cubs, numerous universities, Chambers and banks, just to name a few. Ash infuses his training with real life experiences and humor, and he will consider some of our community’s unique challenges in order to make this training worthwhile.
Business owners should remember that it is not just their associates who need some refresher courses. The tone of the business starts at the top. So, owners should commit to taking time to attend one of the seminars. The cost of the class is $20 per person for up to five employees. Cost for six or more employees per business is $15 per employee. The Chamber is giving away free tickets through the Chamber’s e-mail info blasts, on KWUF radio, and via other, fun ways. Listen to and read the questions presented, answer correctly and win a chance for free tickets to the training. Congratulations to Vimmie Ray, who won a chance last week. Look for more winners!
To reserve your spot at a seminar, call the Chamber at 264-2360 and let us know which session you would like to attend.
We look forward to honing our abilities to provide great customer service, working on those smiles, and finding better ways to help our businesses find ways to attract customers. If we can remember that each of us in our own way affects the economic future of our community through our work and service efforts, that alone should make us more conscious, every day, of the way we treat people, run our businesses and influence those around us. Make an investment in your business and our community by attending the World Class Service Day, 2009.
San Juan River Rod Run
Numerous antique cars will arrive in Pagosa May 15-17 for the inaugural San Juan River Rod Run Car Show. The cars, 4x4s and trucks will be pre-1976 vintages. There will also be motorcycles entered in the show. The participants will arrive on Friday and register at a site on the west side of town. Then, on Saturday, the show cars will line Lewis Street, which will be closed off for the event. The show begins at 9 a.m. and will continue until 4 p.m. with an awards ceremony around 3:30. The motorcycles will be staged in and around the Bear Creek and Adobe Building parking lots.
Come out and enjoy the collectable cars, music and delicious food from providers set up on Lewis Street or in the downtown area. The Bear Creek, the Purple Sage, and Immaculate Heart of Mary Church will be serving up breakfast and lunch specials. Pagosa Brewing has brewed a special beer for the occasion, a Classic American Pilsner that will also be available. There will be several routes on which the cars will participate in an evening “car cruise around town,” so there will even be more opportunities to view these classics.
If you are interested in entering the car show, contact Autumn at the Chamber at 264-2360. This is fun, free entertainment for the whole family and the start of a yearly event in Pagosa Springs.
‘Building a Better Community’
The Builders Association of Pagosa Springs brings us the 2009 Home & Garden Show, with its theme “Building a Better Community.” Even in these slower economic times, people are still working on their homes and gardens, and making repairs. Our builders and building vendors are here for us, to give us fresh ideas regarding both standard and “green” building designs.
The annual Builder’s Auction, which is typically held in August, will be held at the Home and Garden Show, offering great savings on numerous items such as doors, windows, paint, hardware and more. There will also be seminars on “green” building and design. One of the highlights of the show is the chance to win a flat-screen TV along with a Wii package. Your admission ticket gets you a chance at this great prize.
The Home and Garden Show runs at the fairgrounds Saturday, May 16, from 9 a.m. to 5 p.m. and Sunday, May 17, from 10 a.m. to 4 p.m.
Chimney Rock opens
Chimney Rock Archeological Area opens its gates for the season Friday, May 15, at 9 a.m. The volunteers for this cultural site have designed a summer of wonderful activities for both daytime and nighttime enjoyment.
Local Appreciation Days at Chimney Rock take place Memorial Day weekend, May 22-25. Adults and children living within a 60-mile radius can enjoy daily tours as well as the Night-Sky Archaeoastronomy Program on May 22. This entertaining, educational program will have about 1.5 hours of night sky viewing with telescopes, as well as lectures. Special local rates apply; however, you need to make a reservation, since space is limited. Call 264-2287 before May 15, or 883-5359 after that. Don’t miss this special offer to local residents — at a famous site right in our back yard.
Pagosa Pride hanging baskets
You still have time to get your order in for those beautiful hanging baskets offered by the Chamber every year. Pagosa Feed and Nursery will provide colorful 12-inch baskets, made especially for us. The baskets are scheduled to be delivered (or you can pick them up at the Chamber) on Friday, May 29.
Cost is $25 per basket. Baskets are filled with sun and partial-sun flowers and they continue to fill out and grow with lots of water, care and the application of the fertilizer that is also provided with the basket. With the weather improving every day, everyone is getting anxious to plant and add color to their businesses and homes. However, we want to make sure we get past the freeze threat, and even with delivery at the end of May, baskets may still need to come in for a few nights.
To order your basket of flowers, call the Chamber at 264-2360.
We have several renewals this week to celebrate. They include: El Rancho Pinoso; Robbie Pepper and R.S. Properties; Paul Nobles; and the Tri-County Head Start program.